Data System Upgrade

What You Need to Know

Class Act Federal Credit Union will be performing an upgrade of our data systems and Online Banking.
We will be closed September 1-3.

 

Preparing for the Upgrade

Upgrade Timeline

Saturday, August 31

Mon, Sep 2 – Tues, Sep 3
Tue, Sep 3, Afternoon

What’s NOT Changing

What IS Changing

Frequently Asked Questions

How do I find my MICR ID for electronic deposits/withdrawals?

You can find your 14-digit MICR account number for electronic (ACH) transactions from your Online Banking dashboard or within the Class Act mobile app.

From your Online Banking dashboard, select the Account widget on the left and you can find your MICR number under the Account Details tab.

What will change with Online/Mobile Banking upgrade?

You will need to download the new app on mobile but the login for online banking will remain the same. Your username and password will stay the same as well. The look and feel of both Online and Mobile banking will be updated with a more responsive design. Many of the features will look very similar and the same, plus additional functionality will be available.

Will my Account/Member number be the same?

Yes, you will have the same Account number or Member number.

How do I find my Share or Loan ID?

You will find your unique Share/Loan ID in Online/Mobile Banking next to the title of each account. Share IDs begin with “S,” followed by four numbers. Loan IDs begin with “L,” followed by four numbers.

You will also see each your Share/Loan ID listed next to your accounts on each month-end statement.

PLEASE NOTE: If you are attempting to transfer between Class Act accounts or to another Class Act member, you will need the Account ID, the Share/Loan ID, and the first two letters of the account holder’s last name in order to initiate the transfer. 

Is my credit card due date changing?

No. Although the credit card statements will be cut early, your due date will remain the same. 

Will my Online Banking password be the same?

Yes. You will use the same username and password for Online and Mobile Banking.

 

Quicken Users

If you are a Quicken, Quickbooks, or Mint user, you will need to modify your settings to ensure a smooth transition of your data.

PLEASE NOTE: You will need to export all necessary information before Online Banking goes offline at 12:00 PM (EDT) on Saturday, August 31st.

Please make sure your contact info is up-to-date to ensure you receive all relevant information. We will be sending out emails and updating this page periodically with more information as we get closer to the upgrade. Check back regularly for more details. 

 

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